Position Type: On-site - Temporary (Approximately 6 months duration)
Pay: $20 - $21 Hourly
Location: Southwest Austin

A growing, national provider of litigation support services is seeking an experienced Collector to join their Finance Division. This role is ideal for someone who is confident in their communication skills, enjoys resolving issues, and has a proven background in B2B collections.

What You'll Do:
- Actively correspond with clients to collect unpaid balances and negotiate payment plans
- Research and resolve disputed invoices in coordination with internal departments
- Generate and manage dunning letters and system-generated collection tasks
- Keep clients informed on payment status and account standing
- Escalate unresolved issues as needed and maintain clear documentation
- Deliver excellent customer service while ensuring timely collections

Qualifications:
- High school diploma or equivalent required
- Minimum 3 years of collections experience preferred; legal background is a plus
- Strong verbal and written communication skills
- Ability to remain calm and professional under pressure
- Comfortable working in a fast-paced, deadline-driven environment
- Proficient in Microsoft Word, Excel, and email systems

Other Details:
- Full-time, non-exempt position
- Team-oriented work environment with support across departments

If you take pride in your ability to drive results, maintain professionalism, and solve problems with a positive attitude, we want to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.